Frequently Asked Questions
Have a question? We are here to answer!
General Questions
What kind of products does AttireFlow offer?
AttireFlow provides a curated selection of premium fashion essentials, including trendy clothing, stylish footwear, and sophisticated watches for men and women. We aim to help you “Master Your Presence, From Statement Pieces to Subtle Details.”
Is it necessary to create an account to place an order?
No, you can easily place an order as a guest. However, creating an account offers benefits like faster checkout, access to order history, and exclusive offers.
How often do you add new products?
We regularly update our collections with new arrivals to bring you the latest fashion trends. We recommend checking our “New Arrivals” section or subscribing to our newsletter for updates!
Ordering & Payments
Which payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, Amex), UPI, and Net Banking. For your convenience, we also offer Cash on Delivery (COD) as a primary payment option.
Is my payment information secure?
Yes, absolutely. All online payments are processed through secure and encrypted payment gateways. We do not store your credit card or sensitive financial information on our servers.
Can I cancel my order after placing it?
Orders can be cancelled only if they have not yet been dispatched from our warehouse. Once an order is dispatched, it cannot be cancelled. Please contact our support team immediately for cancellation requests.
Shipping & Delivery
What is the estimated shipping time?
Estimated shipping times vary depending on your location. Generally, orders are delivered within 5-7 business days from the date of dispatch. You will receive a tracking link via email once your order ships.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders in India.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also log in to your AttireFlow account and view your order history for tracking updates.
Returns & Exchanges
What is your return and refund policy?
We offer Exchange for eligible items within 5 days of delivery. The item must be unused, unwashed, and in its original condition with all tags intact. Please refer to our detailed Return & Exchange Policy page for full instructions and eligibility criteria.
Do you offer exchanges?
Yes, we offer exchanges for eligible items within 5 days of delivery. If you need a different size for the same product, or wish to exchange for another product of equivalent value, please refer to our comprehensive Return & Exchange Policy page for detailed steps.
Product Specifics
How do I find my correct size?
To ensure the perfect fit, please refer to our detailed Size Guide available on each product page. It includes measurements for clothing and shoes. If you’re still unsure, feel free to contact our customer support.
How should I care for my AttireFlow products?
Specific care instructions are provided on each product page and on the garment’s label. Generally, we recommend machine washing cold, washing dark colors separately, and drying in shade to maintain fabric quality.
Contact Us
How can I contact customer support?
You can reach our dedicated customer support team via the “Contact Us” page on our website, or by emailing us directly at support@attireflow.com Or attireflow@gmail.com. We aim to respond to all inquiries promptly.